Customer Experience Analytics Software

Elevate Customer Experiences with In-Depth Feedback Analysis

Leverage trends in customer reviews to enhance your business operations and scale effectively.

Performance by Location

Uphold Excellence Across All Locations

Monitor your performance at each location to identify successful strategies and areas for improvement.

Insights Categories

Focus on What's Essential

Develop custom categories tailored to your business needs for easy tracking of crucial metrics.

Keywords and Trending Topics

Stay Ahead of Feedback Trends

Gain a clear understanding of the factors influencing your feedback by pinpointing key keywords and trending topics.

Share Insights

Inform and Align Your Team

Easily download, email, and distribute insights throughout your organization to ensure everyone is informed and aligned.

Enhance Your Strategy with Insights

Competitive Benchmarking

Gain an edge over competitors by leveraging their feedback to inform your strategies.

Enterprise Reporting

Optimize Your Marketing Efforts

Track and refine your marketing strategies across reviews, surveys, and local SEO for maximum impact.


BizBooster AI

The Comprehensive Platform for Boosting Customer Acquisition and Retention

Drive Traffic

Elevate your business to the forefront of search results with an outstanding online reputation and local SEO optimization.

Connect & Convert

Engage with customers from any location, make a mark on social media, and expedite payment processes.

Raise the Bar

Craft exceptional experiences that enhance brand loyalty and distinguish you from your competitors.


What is customer experience (CX) analytics software?

CX Analytics Software is a tool that helps businesses analyze customer feedback and reviews to improve customer experiences. It tracks trends and patterns in customer interactions, enabling businesses to make informed decisions and grow effectively.

How can this software help me grow my business?

This software allows you to track performance across various locations, understand customer sentiment through keywords and trending topics, and create custom categories for monitoring key metrics. It helps in making strategic decisions to enhance customer satisfaction and business growth.

What features does this software include?

Key features include performance tracking by location, insights categories for focused monitoring, keyword and trend analysis, review snippets for quick insights, and the ability to share these insights across your organization.

Can this software help me with competitive benchmarking?

Yes, it can be used for competitive benchmarking by analyzing competitors' customer feedback, helping you understand their strengths and weaknesses and adjust your strategies accordingly.

Can I integrate this software with other marketing tools and platforms?

Yes, CX Analytics Software can be integrated with various marketing tools and platforms, allowing for comprehensive tracking and optimization of marketing initiatives across reviews, surveys, and local SEO.

How does this software help me understand more about my customers?

By analyzing customer feedback trends and keywords, the software provides a deeper understanding of customer needs, preferences, and pain points, enabling businesses to tailor their services and products more effectively.

Can I share this software’s insights with my team easily?

Absolutely. The software allows you to download, email, and share insights and reports with your team, ensuring that everyone is informed and can contribute to strategy development.

How can CX Analytics help me make smart business decisions?

The software provides data-driven insights and trends from customer feedback, enabling businesses to make informed decisions that can lead to improved customer experiences and business growth.