Customer Referral Software

Boost Your Leads with Automated Referral Campaigns

Efficiently launch scalable, measurable referral campaigns with just a few clicks.

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Automate, Send, Measure - All On One Platform

Robust

Enhance response rates, monitor campaign progress, and fine-tune your strategies using our user-friendly dashboard.

Streamlined

Conserve time and effort with automated referral campaigns and trigger-based requests.

Comprehensive

Attract and retain new customers using a unified platform designed to elevate the customer experience.

Referral Campaigns

Craft Automated Referral Campaigns

Implement rules and behavioral triggers to automatically send referral requests following a new review or payment. Alternatively, manage personalized or bulk requests effortlessly with our campaign manager.

Referral Templates

Efficient Template Customization

Tailor your referral templates for impactful requests that align with your brand, from messaging and design to forms and rewards.

Referral Rewards

Incentivize for Better Response Rates

Enhance response rates and gather more leads. Employ enticing reward strategies like cash discounts, gifts, and coupons to boost referral conversions.

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Referral Sources

Diverse Referral Collection Channels

Facilitate the referral process for your customers. Offer referral request options via email, text, and social media, giving them the freedom to choose their preferred sharing method.

Messaging

Connect and Convert Referral Leads

With real-time notifications, quickly engage with new leads - answer their questions, schedule appointments, and turn them into customers.

Referral Reports

Track Your Referral Program’s Success

Monitor the volume of referral requests sent, shared, and the new leads generated, all from a centralized dashboard.

Integrations

Seamlessly Integrate with Your Favorite Apps

Combine Referrals with over 3,000 CRMs and PMSs like Salesforce, Hubspot, Quickbooks, Dentrix, and more to nurture leads and monitor conversions and revenue.

Discover

BizBooster AI

The Comprehensive Platform for Boosting Customer Acquisition and Retention

Drive Traffic

Elevate your business to the forefront of search results with an outstanding online reputation and local SEO optimization.

Connect & Convert

Engage with customers from any location, make a mark on social media, and expedite payment processes.

Raise the Bar

Craft exceptional experiences that enhance brand loyalty and distinguish you from your competitors.

Complementary Products to Enhance Your Referral Strategy

A Complete Customer Experience Platform Offering Scalable Solutions for Your Business

Reviews

Effortlessly solicit customer reviews and strategically showcase them where they have the most impact.

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Listings

Develop a robust online presence and elevate your search engine rankings.

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Social

Efficiently handle posts, manage your reputation, and oversee reporting for all your locations and accounts.

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Begin Your Growth Journey with Digital Market Media Today

Discover why over 100,000 local businesses have chosen our BizBooster AI platform for their growth needs

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FAQs

What is referral marketing?

Referral marketing streamlines the process of obtaining, converting, and measuring the success of leads generated through word-of-mouth campaigns. It involves leveraging your existing customers to gain new leads through their recommendations.

Why do I need a referral program?

Referral leads are gold. They typically convert better and spend more compared to other lead types. However, tracking and maximizing referral programs can be challenging for businesses relying solely on word-of-mouth. A structured referral program provides visibility into these word-of-mouth efforts and helps maximize revenue from referrals.

Why do I need referral software?

Traditional, physical referrals lack scalability and are hard to track. Think of all those forgotten referral coupons! Referral software enables personalized referral requests to satisfied customers and allows experimentation with incentives. It provides comprehensive campaign reporting to track and optimize success.

What does this software do?

It transforms your satisfied customers into a potent marketing force. This automated software simplifies creating, sending, scaling, and monitoring effective referral campaigns through text and email.

What’s the difference between a loyalty program and a referral program?

Referral programs reward existing customers for bringing new customers to a business, ideal for services used infrequently or once, like healthcare or real estate. Loyalty programs, on the other hand, incentivize repeat purchases, making them a great fit for retail and restaurants.

When should you ask a customer for a referral?

The ideal time varies, but here are some guidelines:

After a customer leaves a positive review.
When a customer purchases from you and is feeling positive.
2-4 weeks after a major purchase or service, once the customer has time to really appreciate what you’ve done for them.

How do I measure the effectiveness of my referral program?

Evaluate your referral campaign’s effectiveness across its lifecycle to minimize gaps at each stage:

Revenue from the referral program.
Number of referral leads received.
Frequency of referral messages shared by customers.
Volume of referral requests sent.

How can I make sure only my happy customers get referral requests?

Pair Referrals with Reviews or your CRM/NPS software to target only your most satisfied customers for referrals. Our software integrates with over 3,000 apps like Salesforce and Hubspot.

How do I choose the right referral incentives?

While it depends on your business goals, consider these tips:

Reward both the referrer and the referred.
Cash rewards are simple, scalable, and popular.
Align rewards with your business, like teeth whitening for a dental practice or a finder’s fee for real estate.

What are the main capabilities of the BizBooster AI platform for referrals?

Referrals lets you:

Integrate referral marketing with your CRM.
Gain referrals through text, email, social media, websites, or mobile apps.
Test and refine campaign messaging and incentives.
Track and enhance results at every stage of your referral campaign.