Review Management Software
More reviews. Less effort.
Rank higher and win more customers with the only AI-powered reviews software for local businesses.
The Leading Reputation Management Platform for Local Businesses
Revenue Generation Campaigns
Automate Your Review Collection
Simplify the process and maximize your review potential. Integrate our platform with your CRM to automatically send review requests to the right customers and the perfect moment, all without any extra effort.
AI-Assisted Responses
Respond with AI’s Help
Effortlessly personalize your review responses at scale with AI assistance. Generate customized, error-free replies with just one click.
Review Monitoring
Keep Track of Reviews on 200+ Sites
Efficiently monitor your online reputation across hundreds of top review sites from a single dashboard, ensuring a pristine image wherever customers are searching.
Review Management
Automated Responses to Customer Reviews
Ensure every review receives attention. Utilize auto-response rules and personalized templates to reply to customer reviews effectively and at scale.
Review Translation
AI-Powered Review and Response Translation
Serve multilingual customers without a translator. Our platform automatically translates reviews into English and your responses into your customer’s language.
Review Widgets
Display Reviews on Your Website
Showcase your top reviews prominently on your website. Highlight positive feedback to convert first-time visitors into loyal customers.
Review Marketing
Transform Reviews into Social Media Content
Easily convert your best reviews into engaging social media posts without user-friendly templates, streamlining your content creation process.
Google Seller Ratings
Enhance Google Ad Performance with Reviews
Incorporate your Google star rating into your search ads to build trust, increase click-through rates, and optimize your PPC spending.
Discover
BizBooster AI
Connect & Convert
Engage with customers from any location, make a mark on social media, and expedite payment processes.
Raise the Bar
Craft exceptional experiences that enhance brand loyalty and distinguish you from your competitors.
Products Complementing Reviews
A Comprehensive Customer Experience Platform
Explore our range of products designed to scale your business.
Listings
Establish a robust online presence and elevate your search ranking.
Insights
Use AI to transform customer feedback into essential business insights.
Begin Your Growth Journey with Digital Market Media Today
Discover why over 100,000 local businesses have chosen our BizBooster AI platform for their growth needsFAQs
What is online reputation management software?
Online reputation management software, or review software, is a tool designed to strengthen your online presence and credibility using customer reviews. Effective review software enables you to request reviews from current and past customers, manage reviews across various sites, and strategically place reviews where they’ll most impact your customers.
Local listings management software, also called business listing management software, offers a centralized platform to effortlessly manage and update your business details across these online directories.
Why is online reputation management so important?
With 98% of customers reading online reviews before making a purchase, managing these reviews is crucial. An online review management platform not only builds credibility with potential customers but also enhances your SEO, helping attract more customers on Google.
What are the key capabilities of the Automatic Business Growth platform for reviews?
- Generation and management of reviews from over 200 review sites.
- Keep all customer communications in one inbox.
- Easy review responses with templates and rules.
- Amplification of reviews to your website, social media, ads, and search.
- Tracking of reviews, NPS, response times, and more from one dashboard.
How much does this cost?
Our pricing is tailored to your business needs, based on the number of locations you operate and the solutions you need.
What reporting capabilities do I have with this platform?
We provide comprehensive insights into your reputation management efforts. Track reviews by location, region, or country, monitor response times and rates, and with Insights, analyze customer sentiment and feedback themes for continuous improvement.
Can I ask my customers to review my business?
Absolutely! Encouraging customers to share their experiences helps you leverage feedback for your brand’s benefit and build a robust online reputation. It also provides valuable insights for improving your products and services.
Can I exclude unhappy customers from my reviews?
Should I offer incentives in exchange for reviews?
It’s not advisable to offer incentives for reviews. Such tactics can backfire, leading to loss of customer trust and potential penalties from platforms like Google for review gating practices.
Should I send my customers reminders to leave reviews?
Yes, but do so judiciously. With our platform, you can send a followup reminder email, customizable to ensure it’s not overly persistent.
What is the best time to respond to reviews?
Aim to respond to reviews, positive or negative, within 24 hours. Prompt responses prevent issues from escalating and demonstrate your commitment to customer feedback. Our custom templates and response rules ensure timely replies.
How should I deal with negative reviews?
Why should I market my reviews?
Marketing your reviews builds trust, enhances brand visibility, and attracts more customers, making it a crucial aspect of modern customer experience management.
Can I exclude negative reviews from showing up on my website?
It’s recommended to display all reviews, regardless of rating, to maintain authenticity and avoid penalties related to review gating practices.